Privacy Policy

To book your travel we collect: contact details (name, phone, email); passenger/guest details required by Suppliers (full name, date of birth, gender, and for flights sometimes document details); your trip details; and payment status. Card data is entered directly with our payment processors — we do not receive or store full card numbers.

We use your data only to search, book, pay for, confirm and support your travel, to send your confirmation and updates, and to meet legal and Supplier requirements. We do not sell your data.

We share the minimum necessary data with: Duffel Ltd. and the relevant airlines and accommodation providers (to make the booking); payment processors (Stripe for international, Grow for domestic Israel); and messaging providers used to deliver your confirmation. Each processes data under its own terms.

We keep booking records only as long as needed for the trip, customer support, and legal/tax obligations, after which they are deleted or anonymised.

Subject to applicable law (including GDPR where it applies), you may request access to, correction of, deletion of, or a copy of your personal data, and may object to or restrict certain processing. To exercise these rights, contact us at support@doziai.com. We will respond within the time required by law.

We use reputable processors and encryption in transit. Because Suppliers operate globally, your booking data may be transferred to and processed in other countries to fulfil your travel; we rely on the Suppliers' and processors' safeguards for such transfers.

Our website uses only essential cookies needed to operate the site. We do not use advertising trackers without consent.

Data questions or requests: support@doziai.com.