Privacy Policy
Last updated: 2026-02-02
1. What we collect
To book your travel we collect: contact details (name, phone, email); passenger/guest details required by Suppliers (full name, date of birth, gender, and for flights sometimes document details); your trip details; and payment status. Card data is entered directly with our payment processors — we do not receive or store full card numbers.
2. Why we use it
We use your data only to search, book, pay for, confirm and support your travel, to send your confirmation and updates, and to meet legal and Supplier requirements. We do not sell your data.
3. Who we share it with
We share the minimum necessary data with: Duffel Ltd. and the relevant airlines and accommodation providers (to make the booking); payment processors (Stripe for international, Grow for domestic Israel); and messaging providers used to deliver your confirmation. Each processes data under its own terms.
4. Retention
We keep booking records only as long as needed for the trip, customer support, and legal/tax obligations, after which they are deleted or anonymised.
5. Your rights
Subject to applicable law (including GDPR where it applies), you may request access to, correction of, deletion of, or a copy of your personal data, and may object to or restrict certain processing. To exercise these rights, contact us at support@doziai.com. We will respond within the time required by law.
6. Security & international transfers
We use reputable processors and encryption in transit. Because Suppliers operate globally, your booking data may be transferred to and processed in other countries to fulfil your travel; we rely on the Suppliers' and processors' safeguards for such transfers.
7. Cookies
Our website uses only essential cookies needed to operate the site. We do not use advertising trackers without consent.
8. Contact
Data questions or requests: support@doziai.com.
This document is a working template for DOZI Travel and is pending review by legal counsel before commercial launch. DOZI Travel acts as a booking agent; flights and stays are fulfilled by Duffel Ltd. and the underlying airlines and accommodation providers.